Terms & conditions

Welcome to Marklo — your AI Revenue OS. By accessing or using our website, platform, or services, you agree to the following Terms & Conditions.

1. Who We Are

Marklo is a marketing operating system that helps brands plan, execute, and learn from their campaigns using AI and connected data integrations.

2. Eligibility

To use Marklo, you must:

• Be at least 18 years old

• Have the authority to represent a business (for company accounts)

• Agree to these Terms on behalf of yourself or your organization

3. Beta Access Terms

If you’re part of the Marklo Beta Program:

• Features may change or be removed without notice

• There may be bugs or temporary service disruptions

• Your feedback may be used to improve the product

• Access can be limited or revoked at any time

We appreciate your input — it helps shape Marklo.

4. Your Responsibilities

You agree to:

• Provide accurate information when creating an account

• Keep login credentials secure

• Use the platform only for lawful business purposes

• Not attempt to reverse-engineer or copy the platform

5. Payments

If you’re on a paid plan (post-beta):

• Pricing is based on GMV and AI token usage

• Subscriptions renew monthly unless canceled

• Additional tokens are charged automatically based on usage

Billing is managed via secure third-party payment providers.

6. Intellectual Property

Marklo, its visual designs, branding, features, and AI models are our intellectual property. You may not reuse, resell, or copy them without permission.

You retain all rights to your uploaded content (e.g. campaigns, brand settings, assets).

7. Data & Privacy

Your data belongs to you. We access or process it only to:

• Deliver platform features

• Improve performance

• Provide support

See our Privacy Policy for full details.

8. Downtime & Maintenance

We aim for 99.9% uptime, but:

• The service may be temporarily unavailable for maintenance or updates

• In rare cases, outages may occur due to external providers

We’ll communicate planned maintenance in advance where possible.

9. Termination

You may stop using Marklo anytime. We reserve the right to suspend or terminate accounts that:

• Violate these Terms

• Use the platform in harmful or abusive ways

• Attempt unauthorized access or disruption

10. Limitation of Liability

Marklo is provided “as is.” To the fullest extent allowed by law, we are not liable for:

• Any indirect, incidental, or consequential damages

• Loss of revenue, profits, or data

• Business interruptions or third-party actions

Our total liability is limited to the amount you paid us in the last 12 months

11. Changes to These Terms

We may update these Terms over time. We’ll notify you of significant changes via email or in-app. Continued use of Marklo means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of the European Union. Any disputes will be handled in the appropriate courts in Valencia, Spain.

13. Contact

Questions about these Terms? Reach out:

📧 legal@marklo.ai

🌐 www.marklo.ai